Patient journey
How a treatment journey with Lumora works
From the first conversation to aftercare back home — the full process and the principles we work by.
Five steps from enquiry to aftercare
- 01
Consultation
We review your wishes, expectations and medical needs.
- 02
Matching
You are matched with the surgeon and clinic best suited to your case.
- 03
Treatment plan
We coordinate plan, price, travel and stay — gathered in one agreement.
- 04
Travel & procedure
VIP transfers, translation and a personal coordinator all the way.
- 05
Aftercare
We stay available throughout your recovery back home.
Our principles
Lumora is a coordination service. We are not a healthcare provider and all medical assessment is made by licensed staff at the clinic.
Patient safety
Ethical practices
Realistic expectations
Outstanding experience
Long-term partnerships
Want to know what applies in your case?
Send an enquiry and our coordinator will get back to you with the next step.